Learn how to cancel your account or subscription and what happens when you do.
Last updated: 2025
You can cancel your account at any time. Learn about the process and what to expect.
You can cancel your account through several methods:
Cancel directly from your account dashboard under Settings > Account
Send a cancellation request to our support team
Call our support team for immediate assistance
Use our live chat feature for instant cancellation help
Once you submit a cancellation request, your account will be scheduled for cancellation. You will receive a confirmation email with the effective date.
Your data will be retained for a period of 30 days after cancellation, during which you can reactivate your account if needed.
After 30 days, all your data will be permanently deleted from our systems and cannot be recovered.
When you cancel a subscription:
Access continues until the end of the current month. No charges for the next month.
Access continues until the end of the current year. Consider downgrading for partial refunds.
Yes, you can reactivate your account within 30 days of cancellation:
Use your previous login credentials
Re-enable your payment method
All your previous data is restored
Reactivation is instant and all your data, settings, and services will be restored to their previous state.
For enterprise accounts, cancellation may require additional verification and may involve contract terms that differ from standard accounts.
Before canceling, you may want to export your data. We provide data export tools in your account settings.
Our support team is available to help you through the cancellation process and answer any questions you may have.
Our support team is here to assist you with account cancellation or any related questions.
Available 9 AM - 6 PM EST
Mon-Fri, excluding holidays