๐Ÿšช Cancellation Policy

Cancellation Policy

Learn how to cancel your account or subscription and what happens when you do.

Last updated: 2025


Account Cancellation

You can cancel your account at any time. Learn about the process and what to expect.

How to Cancel Your Account

Cancellation Methods

You can cancel your account through several methods:

Account Settings

Cancel directly from your account dashboard under Settings > Account

Email Support

Send a cancellation request to our support team

Contact Support

Call our support team for immediate assistance

Live Chat

Use our live chat feature for instant cancellation help

Immediate Effect

Once you submit a cancellation request, your account will be scheduled for cancellation. You will receive a confirmation email with the effective date.

What Happens After Cancellation

Post-Cancellation Process

Immediate Changes
  • Access to account dashboard ends
  • Status page becomes inaccessible
  • Monitoring services stop
  • Email notifications cease
  • API access is disabled
  • Billing stops immediately
Data Retention Period

Your data will be retained for a period of 30 days after cancellation, during which you can reactivate your account if needed.

Permanent Deletion

After 30 days, all your data will be permanently deleted from our systems and cannot be recovered.

Subscription Cancellation

Canceling Paid Subscriptions

Billing Cycle Impact

When you cancel a subscription:

  • You will continue to have access until the end of your current billing period
  • No further charges will be made after cancellation
  • You can downgrade to a free plan if available
  • Prorated refunds may apply depending on your plan
Monthly Subscriptions

Access continues until the end of the current month. No charges for the next month.

Annual Subscriptions

Access continues until the end of the current year. Consider downgrading for partial refunds.

Account Reactivation

Can I reactivate my account?

Yes, you can reactivate your account within 30 days of cancellation:

Log In

Use your previous login credentials

Restore Billing

Re-enable your payment method

Data Restored

All your previous data is restored

Instant Reactivation

Reactivation is instant and all your data, settings, and services will be restored to their previous state.

Special Considerations

Important Notes

Enterprise Accounts

For enterprise accounts, cancellation may require additional verification and may involve contract terms that differ from standard accounts.

Data Export

Before canceling, you may want to export your data. We provide data export tools in your account settings.

Support Available

Our support team is available to help you through the cancellation process and answer any questions you may have.


Need Help with Cancellation?

Our support team is here to assist you with account cancellation or any related questions.

๐Ÿ“ง Email Support
support@hostedstatus.page

24-48 hour response

๐Ÿ“ž Phone Support

Available 9 AM - 6 PM EST

Mon-Fri, excluding holidays