Frequently Asked Questions

You can monitor websites, APIs, DNS records, databases, and custom endpoints. We support HTTP/HTTPS checks, ping monitoring, SSL certificate validation, and more. Our platform is designed to be flexible and extensible.

Check intervals range from every 30 seconds to every 24 hours, depending on your plan. Higher-tier plans offer more frequent monitoring and faster incident detection. You can customize check intervals for each monitor individually.

Our free plan includes 1 status page, up to 3 monitors, email notifications, and basic incident management. It's perfect for getting started and testing our platform before upgrading to a paid plan.

Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing adjustments. Your data and configuration will remain intact during plan changes.

We offer a 15-day money-back guarantee for all paid plans. If you're not satisfied with our service within the first 15 days, we'll provide a full refund. Please review our refunds policy for complete details.

Support levels vary by plan. Free users get community support through our documentation and/or other channels. Paid plans include email and chat support, and higher tiers offer priority support and dedicated account management.

Yes! Our REST API allows you to programmatically manage monitors, incidents, and status pages. API access is available on all paid plans and includes comprehensive documentation. Higher-tier plans offer higher rate limits and additional API features.

We support integrations with Slack, Discord, Telegram, webhooks, and email. You can also use our API to build custom integrations. Enterprise plans include advanced integration options and custom webhook configurations.

We take security seriously. All data is encrypted in transit and at rest. We use industry-standard security practices, and comply with GDPR and other privacy regulations. Your data is never sold to third parties.

Yes! Custom domains are available on paid plans. You can use your own domain name for your status page, giving it a professional appearance and building trust with your users.